Frequently Asked Questions
What is included with your jacket?
If your school awards you with a letter jacket, you will receive a jacket with your letter and your insert. To personalize your jacket and to display honors that you have received, we have a wide variety of patches for you to select from for purchase. If your school does not provide you with a letter jacket, then you are responsible for the letter jacket as well as the patches.
How do I order Patches?
You may order patches on school order dates or by mailing your order to our address with payment in full. Please get your order in on time. If you order patches 10 days after the original school order date, your patches will be shipped separately and will not be sewn onto your letter jacket. Your patches will be sewn on your jacket only if your order is placed during the allotted 10 day window of time.
Should I order patches now?
Yes, and for the following reasons:
– Your patches will be sewn on when you receive your jacket.
– Award patches will be sewn on before the jacket lining is sewn in; therefore, you will not be able to see stitch marks.
– All patches are color coordinated to match your jacket and letter.
How will I know my jacket size?
A Your Grad Shop jacket representative will fit you for your letter jacket! You will actually try on jackets. We have sizes Small through 7XL.
Can I order my jacket over the phone?
No. All orders must be in writing. You can come to our office, mail in your order with a check or money order, or fax us your order with payment in full on a credit card.
What different payment options do I have?
You may pay with check, money order, cash, or with any major credit or debit cards. PAYMENT IN FULL ONLY.